The Trust For Public Land Career Opportunities
Within the last 5 years, what role did the following play in your job:
Support of computer hardware, software and smart phones including installation, maintenance and repair.
Within the last 5 years, what role did the following play in your job:
Windows desktop OS, Windows-based applications, Office365 and Active Directory, and videoconferencing software.
How would you rate your knowledge of Help Desk operations? ex: management, best practices, industry trends and customer service
Helpdesk Supervisor
CA - San Francisco
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Enjoy a dynamic team environment, as you bring your creativity and resourcefulness to our Helpdesk Function


This newly-redesigned role offers you the opportunity to make a direct impact as you take ownership of Helpdesk activities and oversee a team of Support Technicians at our San Francisco location. As Helpdesk Supervisor, you will provide escalated support, coordinate key activities and initiatives, and manage and coach your team to the highest levels of success. This is a highly-visible role, giving you exposure throughout the company and the chance to expand your skill set. 

As Helpdesk Supervisor, you will make a difference at one of the most impactful and respected land conservation organizations in the U.S. Conservation is just the beginning. Our efforts also build community, enhance public health and safety, and promote park equity. Along with protecting natural landscapes, one of our key goals is that everyone across the U.S. lives within a 10-minute walk of a park, trail, garden, playground or other natural space.

Creating Parks and Protecting Land for People™. The Trust for Public Land works to protect the places people care about and to create close-to-home parks -- particularly in and near cities, where 80 percent of Americans live. We employ an integrated four-part approach: Plan, Fund, Protect and Create. Our goal is to ensure that every child has easy access to a safe place to play in nature. We also conserve working farms, ranches, and forests; lands of historical and cultural importance; rivers, streams, coasts, and watersheds; and other special places where people can experience nature close at hand.

Video: Green Alleys is an innovative project with a goal of re-purposing neighborhood alleys into vibrant, outdoor areas. The program originated in Los Angeles and will serve as a template for inner city neighborhoods around the country.

The Requirements

To meet the basic qualifications for this role you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. To be a good fit for the HelpDesk Supervisor opportunity, you also should have:
  • Bachelor’s degree preferred.
  • Minimum eight years progressive experience in a helpdesk environment. Quick question for you - click here
  • Minimum three years experience supervising a helpdesk.
  • Experience in an environment with 350+ users in multiple locations across multiple time zones.
  • Advanced skills in supporting Windows desktop OS, Windows-based applications, Office365 and Active Directory, and videoconferencing software. Quick question for you - click here 
  • Proven ability to effectively prioritize and delegate tasks with attention to detail and follow-through.
  • Highly self-motivated with demonstrated problem solving skills. 
  • Strong team player with excellent collaboration skills.
  • A process-oriented mind set and strong judgment. 
  • Excellent oral and written communication skills including tact and diplomacy.
  • Demonstrated ability to work independently. 
  • Willingness to travel at least 2-3 times a year. 
Pictured: You can feel good about knowing you are pairing donors with programs that inspire them, and about supporting impactful programs that will be enjoyed for generations to come. Our diverse work in California extends from inner city neighborhoods to Cahuenga Peak (home of the iconic Hollywood sign) to the state's beloved Redwoods to the dramatic Sierra Nevada Mountains.

The Role

Under the direction of the IT Director, as the Helpdesk Supervisor, you will be responsible for the computer support activities of the National Information Services (IS) department.  Your key responsibilities will include the following: 
  • The supervision of 3-4 IS Support staff
  • The procurement, installation, configuration and inventory tracking of computer hardware, software and peripherals
  • Escalated support for TPL’s end-users
  • Assistance with setting computer hardware, software and peripheral standards
Your primary goal will be to ensure support is provided in a timely manner in accordance with service level agreements and/or TPL standards while maintaining a high level of customer satisfaction. We utilize an internal ticketing system and you’ll be responsible for assigning tickets to your team, monitoring their work, and handling tickets yourself. Quick question for you - click here

We’ll look to you to make key decisions about standards, policies and escalated technical requests. If networking issues arise, you might triage that to our networking group. You’ll use your familiarity with desktop technologies (Smartphones, laptops, desktops, operating systems, etc.) to set standards and implement workflows and procedures. 

More specifically, your essential functions will be to:
  • Direct, supervise, and train IS Support staff including oversight of workload and prioritization of tasks. 
    • Oversee the support of TPL’s computer hardware, software and smart phones including installation, maintenance and repair.
    • Motivate support staff to adhere to IT best practices and deliver outstanding customer service and satisfaction to TPL staff.
    • Assess day-to-day support activities to minimize customer down-time.
    • Manage support consultants and contractors in the field. 
  • Ensure high quality customer service through service metrics, staff goals, and solicited user feedback.
    • Ensure accurate and efficient completion of support requests.
    • Track and report on support requests.
    • Analyze and identify problem trends and propose corrective solutions and procedural improvements.
  • Assess quality of and suggest and implement improvements to IS Support technology, procedures, policies and documentation. 
    • Develop, maintain and implement standard versions of personal computers and smart phones.
    • Assist with development, maintenance and implementation of system and software policies and procedures.
    • Ensure all software configurations are maintained and updated regularly, including troubleshooting, loading and configuring software images, supported applications and drivers.
    • Keep key staff apprised of the latest industry developments in new technologies and IT practices.
    • Recommend hardware and software solutions, including acquisitions and upgrades. 
  • Provide final escalation level of technical support for computer hardware, software and peripherals.
  • Maintain hardware and software inventories.
  • Other duties as assigned by supervisor.

Making a Difference

PLAN · FUND · PROTECT · CREATE

The Trust for Public Land employs a four-step approach in all our efforts, and California offers great examples of how that approach makes an impact.

PLAN
The Trust for Public Land’s Vision and GIS service uses cutting-edge research and innovative mapping techniques to create parks, protect open space, and deliver community-driven conservation plans.

FUND
The Trust for Public Land helps state and local governments design, pass, and implement legislation and ballot measures that create new public funds for parks and land conservation. We’ve helped pass more than 486 ballot measures -- an 81 percent success -- creating $59 billion in voter approved funding for parks, land conservation and restoration. Every $1 invested in this program has generated more than $2,000 in new public funds.

FUND in California
The Trust for Public Land successfully led a broad collation in Los Angeles County that championed and passed Measure A (Safe, Clean Neighborhood Parks, Open Space, Local Beaches, Rivers, and Water Conservation Protection Measure), which creates $94 million dollars annually in perpetuity.

This voter-approved ballot initiative provides funding for a lasting legacy for neighborhood parks, open spaces, beaches and rivers throughout the county by protecting clean water resources (including rivers and creeks), keeping beaches open, reducing gang activity and providing safe places to play, ensuring drinking water is safe. More information on Measure A is available here. Clicking on this link will open a new browser window, but be sure to come back to submit your resume!

PROTECT
The Trust for Public Land helps structure, negotiate and complete land transactions that create parks, playgrounds and protected natural areas. We buy land from willing landowners and then transfer it to public agencies, land trusts or other groups for permanent protection. In some instances, we will protect land through conservation easements, which restrict development but permit traditional uses such as farming and ranching.

PROTECT in California
After more than 150 years on a small, inland reservation, the Kashia band of Pomo Indians has at last returned to the California coast. Just a few hours north of San Francisco, the Kashia Coastal Reserve is 700 acres of redwood groves, wave-battered bluffs, and fog-swept prairie. Thanks to the support received by The Trust for Public Land, it’s now permanently protected for the Kashia -- whose ancestors lived here for thousands of years before the arrival of European settlers.

CREATE
The Trust for Public Land collaborates with local governments and school districts to restore and create parks, playgrounds and trails. We work on all aspects of the park design and build process.

CREATE in California
At the heart of San Francisco's Tenderloin district, Boeddeker Park serves the city neighborhood with the greatest number of families living below the poverty line. Within walking distance of 50,000 people -- many of them living in single rooms -- Boeddeker has a critical role to play in providing recreational space in the city's densest neighborhood. But for years, the park's inhospitable design and minimal amenities discouraged visitors and raised safety concerns among both neighbors and law enforcement.

The community was committed to making sure the neighborhood got the park it deserves. The Trust for Public Land worked with the community and dozens of generous public and private donors to transform Boeddeker. The new design incorporates ideas generated in community workshops and focus groups, including outdoor fitness equipment, a walking path with accessible ramps, a large lawn, new play equipment and a full-size basketball court. Features such as water-efficient landscaping and recycled materials make the park and clubhouse a model of sustainable design.

More Good Reasons

High profile impact
You will play a key role in overseeing all aspects of Helpdesk operations. We're looking for a leader who can take a strategic and tactical approach to the role. The San Francisco office is in the same building as The Trust for Public Land's national headquarters, so you'll have access to a rich source of experience and knowledge -- and your successes will be visible.

Dynamic Tech Stack 
We utilize iPhones for our smartphones, PCs are HP, laptops are Lenovo, and we also have about 20-30 Mac users throughout the company. We are running Windows 7, and it will be part of your role to assess and decide when we go to the next version. We are also currently deploying Microsoft Office 2016, and you may play a role in this deployment depending on when you come on board. Our videoconferencing software is called Zoom, and you will serve as a key contact one this account, along with other licensing contracts for other software vendors. 

Work/Life Balance 
We all believe in working hard, but we also place an emphasis on maintaining a healthy work/life balance. Your manager is known for being very caring and supportive, and we think you’ll enjoy working in this team environment. 

Stimulating environment
You'll have a good deal of autonomy in managing the role, but you'll also work closely with seasoned professionals in this space, including your manager. In addition, you'll have opportunities to share ideas and insights with a number of talented people nationwide. You'll find our leaders open to input and feedback around strategy and overall direction.

Top rated organization
Because we spend so little to gain so much, The Trust for Public Land is one of the country's top-rated nonprofit organizations. Our skill at pooling many funding sources allows us to conserve $4 worth of land for every $1 donated. A couple of examples:
  • The American Institute of Philanthropy gives The Trust for Public Land an "A for efficiency" for putting 84% towards program costs while generally spending only $9 to raise $100.
  • Forbes Magazine gives us high marks for fundraising efficiency and charitable commitment, in our entry on their list of "The 200 Largest U.S. Charities."
Excellent compensation
In addition to a competitive salary we offer comprehensive benefits, including health, dental, vision and prescription plans; generous paid time off; flexible spending accounts; retirement savings plan; a commuter benefits program; and more.

Pictured above: Located in southeast Los Angeles County, the City of Maywood is the most densely populated city west of the Mississippi. The Trust for Public Land worked with city leaders to double the acreage available for parks here. Maywood city leaders also have pledged to create a $1 million park stewardship fund to finance long-term park maintenance. Below: The Trust for Public Land's Central Coast program encompasses almost 400 miles of coastline, from Santa Cruz to Ventura counties. Since 1985, we have protected more than 35,000 acres throughout the region, including landscapes along the historic Big Sur coast and the biologically rich Gaviota coast in Santa Barbara County.

Keys to Success

In addition to your technical skill, to truly excel here you will also possess excellent communication and leadership skills. We’re looking for a professional who can navigate user complaints diplomatically, while also being able to solve challenging technology issues related to hardware and software. You’ll leverage your strong organizational skills to keep an eye on the ticketing system and ensure every issue is handled quickly and efficiently. Continuous improvement is also a key focus of this role, and your ability to recognize areas for enhancements and improvements will be critical to your success. 

We are growing and evolving as an organization, and one of our biggest ticket demands is around hiring. We get a lot of requests for new users which will include setting up new accounts and equipment.

You’ll know you’ve found success in this role when you’ve met some key metrics that will include goals such as a reduction in the number of tickets and in response times; and new technology implementations, standards and policies that improve overall operations.

 


 

About Us

At the Trust for Public Land, we don't just save land -- we save land for people to enjoy, from neighborhood parks to national parks.

Spending time in nature -- days, hours, or just a few minutes -- enriches our lives. It makes us feel rejuvenated. Healthier. Happier.

Our mission is to create parks and protect land for people, ensuring healthy, livable communities for generations to come. Every park, playground, and public space we create is an open invitation to explore, wonder, discover, and play. We're proud to say that we've been connecting communities to the outdoors -- and to each other --since 1972. Today, millions of Americans live within a 10-minute walk of a park or natural area we helped create, and countless more visit every year.

Our core beliefs:
  • A relationship between people and nature is critical for healthy people and a healthy landscape. 
  • Close-to-home parks and nature are essential. 
  • Conservation should encompass all landscapes, from city to wilderness. 
  • The more the whole community participates in the process, the better the results. 
  • Equity and fairness matter. 

Enjoy a dynamic team environment, as you bring your creativity and resourcefulness to our Helpdesk Function


This newly-redesigned role offers you the opportunity to make a direct impact as you take ownership of Helpdesk activities and oversee a team of Support Technicians at our San Francisco location. As Helpdesk Supervisor, you will provide escalated support, coordinate key activities and initiatives, and manage and coach your team to the highest levels of success. This is a highly-visible role, giving you exposure throughout the company and the chance to expand your skill set. 

As Helpdesk Supervisor, you will make a difference at one of the most impactful and respected land conservation organizations in the U.S. Conservation is just the beginning. Our efforts also build community, enhance public health and safety, and promote park equity. Along with protecting natural landscapes, one of our key goals is that everyone across the U.S. lives within a 10-minute walk of a park, trail, garden, playground or other natural space.

Creating Parks and Protecting Land for People™. The Trust for Public Land works to protect the places people care about and to create close-to-home parks -- particularly in and near cities, where 80 percent of Americans live. We employ an integrated four-part approach: Plan, Fund, Protect and Create. Our goal is to ensure that every child has easy access to a safe place to play in nature. We also conserve working farms, ranches, and forests; lands of historical and cultural importance; rivers, streams, coasts, and watersheds; and other special places where people can experience nature close at hand.

Video: Green Alleys is an innovative project with a goal of re-purposing neighborhood alleys into vibrant, outdoor areas. The program originated in Los Angeles and will serve as a template for inner city neighborhoods around the country.

The Requirements

To meet the basic qualifications for this role you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. To be a good fit for the HelpDesk Supervisor opportunity, you also should have:
  • Bachelor’s degree preferred.
  • Minimum eight years progressive experience in a helpdesk environment. Quick question for you - click here
  • Minimum three years experience supervising a helpdesk.
  • Experience in an environment with 350+ users in multiple locations across multiple time zones.
  • Advanced skills in supporting Windows desktop OS, Windows-based applications, Office365 and Active Directory, and videoconferencing software. Quick question for you - click here 
  • Proven ability to effectively prioritize and delegate tasks with attention to detail and follow-through.
  • Highly self-motivated with demonstrated problem solving skills. 
  • Strong team player with excellent collaboration skills.
  • A process-oriented mind set and strong judgment. 
  • Excellent oral and written communication skills including tact and diplomacy.
  • Demonstrated ability to work independently. 
  • Willingness to travel at least 2-3 times a year. 
Pictured: You can feel good about knowing you are pairing donors with programs that inspire them, and about supporting impactful programs that will be enjoyed for generations to come. Our diverse work in California extends from inner city neighborhoods to Cahuenga Peak (home of the iconic Hollywood sign) to the state's beloved Redwoods to the dramatic Sierra Nevada Mountains.

The Role

Under the direction of the IT Director, as the Helpdesk Supervisor, you will be responsible for the computer support activities of the National Information Services (IS) department.  Your key responsibilities will include the following: 
  • The supervision of 3-4 IS Support staff
  • The procurement, installation, configuration and inventory tracking of computer hardware, software and peripherals
  • Escalated support for TPL’s end-users
  • Assistance with setting computer hardware, software and peripheral standards
Your primary goal will be to ensure support is provided in a timely manner in accordance with service level agreements and/or TPL standards while maintaining a high level of customer satisfaction. We utilize an internal ticketing system and you’ll be responsible for assigning tickets to your team, monitoring their work, and handling tickets yourself. Quick question for you - click here

We’ll look to you to make key decisions about standards, policies and escalated technical requests. If networking issues arise, you might triage that to our networking group. You’ll use your familiarity with desktop technologies (Smartphones, laptops, desktops, operating systems, etc.) to set standards and implement workflows and procedures. 

More specifically, your essential functions will be to:
  • Direct, supervise, and train IS Support staff including oversight of workload and prioritization of tasks. 
    • Oversee the support of TPL’s computer hardware, software and smart phones including installation, maintenance and repair.
    • Motivate support staff to adhere to IT best practices and deliver outstanding customer service and satisfaction to TPL staff.
    • Assess day-to-day support activities to minimize customer down-time.
    • Manage support consultants and contractors in the field. 
  • Ensure high quality customer service through service metrics, staff goals, and solicited user feedback.
    • Ensure accurate and efficient completion of support requests.
    • Track and report on support requests.
    • Analyze and identify problem trends and propose corrective solutions and procedural improvements.
  • Assess quality of and suggest and implement improvements to IS Support technology, procedures, policies and documentation. 
    • Develop, maintain and implement standard versions of personal computers and smart phones.
    • Assist with development, maintenance and implementation of system and software policies and procedures.
    • Ensure all software configurations are maintained and updated regularly, including troubleshooting, loading and configuring software images, supported applications and drivers.
    • Keep key staff apprised of the latest industry developments in new technologies and IT practices.
    • Recommend hardware and software solutions, including acquisitions and upgrades. 
  • Provide final escalation level of technical support for computer hardware, software and peripherals.
  • Maintain hardware and software inventories.
  • Other duties as assigned by supervisor.

Making a Difference

PLAN · FUND · PROTECT · CREATE

The Trust for Public Land employs a four-step approach in all our efforts, and California offers great examples of how that approach makes an impact.

PLAN
The Trust for Public Land’s Vision and GIS service uses cutting-edge research and innovative mapping techniques to create parks, protect open space, and deliver community-driven conservation plans.

FUND
The Trust for Public Land helps state and local governments design, pass, and implement legislation and ballot measures that create new public funds for parks and land conservation. We’ve helped pass more than 486 ballot measures -- an 81 percent success -- creating $59 billion in voter approved funding for parks, land conservation and restoration. Every $1 invested in this program has generated more than $2,000 in new public funds.

FUND in California
The Trust for Public Land successfully led a broad collation in Los Angeles County that championed and passed Measure A (Safe, Clean Neighborhood Parks, Open Space, Local Beaches, Rivers, and Water Conservation Protection Measure), which creates $94 million dollars annually in perpetuity.

This voter-approved ballot initiative provides funding for a lasting legacy for neighborhood parks, open spaces, beaches and rivers throughout the county by protecting clean water resources (including rivers and creeks), keeping beaches open, reducing gang activity and providing safe places to play, ensuring drinking water is safe. More information on Measure A is available here. Clicking on this link will open a new browser window, but be sure to come back to submit your resume!

PROTECT
The Trust for Public Land helps structure, negotiate and complete land transactions that create parks, playgrounds and protected natural areas. We buy land from willing landowners and then transfer it to public agencies, land trusts or other groups for permanent protection. In some instances, we will protect land through conservation easements, which restrict development but permit traditional uses such as farming and ranching.

PROTECT in California
After more than 150 years on a small, inland reservation, the Kashia band of Pomo Indians has at last returned to the California coast. Just a few hours north of San Francisco, the Kashia Coastal Reserve is 700 acres of redwood groves, wave-battered bluffs, and fog-swept prairie. Thanks to the support received by The Trust for Public Land, it’s now permanently protected for the Kashia -- whose ancestors lived here for thousands of years before the arrival of European settlers.

CREATE
The Trust for Public Land collaborates with local governments and school districts to restore and create parks, playgrounds and trails. We work on all aspects of the park design and build process.

CREATE in California
At the heart of San Francisco's Tenderloin district, Boeddeker Park serves the city neighborhood with the greatest number of families living below the poverty line. Within walking distance of 50,000 people -- many of them living in single rooms -- Boeddeker has a critical role to play in providing recreational space in the city's densest neighborhood. But for years, the park's inhospitable design and minimal amenities discouraged visitors and raised safety concerns among both neighbors and law enforcement.

The community was committed to making sure the neighborhood got the park it deserves. The Trust for Public Land worked with the community and dozens of generous public and private donors to transform Boeddeker. The new design incorporates ideas generated in community workshops and focus groups, including outdoor fitness equipment, a walking path with accessible ramps, a large lawn, new play equipment and a full-size basketball court. Features such as water-efficient landscaping and recycled materials make the park and clubhouse a model of sustainable design.

More Good Reasons

High profile impact
You will play a key role in overseeing all aspects of Helpdesk operations. We're looking for a leader who can take a strategic and tactical approach to the role. The San Francisco office is in the same building as The Trust for Public Land's national headquarters, so you'll have access to a rich source of experience and knowledge -- and your successes will be visible.

Dynamic Tech Stack 
We utilize iPhones for our smartphones, PCs are HP, laptops are Lenovo, and we also have about 20-30 Mac users throughout the company. We are running Windows 7, and it will be part of your role to assess and decide when we go to the next version. We are also currently deploying Microsoft Office 2016, and you may play a role in this deployment depending on when you come on board. Our videoconferencing software is called Zoom, and you will serve as a key contact one this account, along with other licensing contracts for other software vendors. 

Work/Life Balance 
We all believe in working hard, but we also place an emphasis on maintaining a healthy work/life balance. Your manager is known for being very caring and supportive, and we think you’ll enjoy working in this team environment. 

Stimulating environment
You'll have a good deal of autonomy in managing the role, but you'll also work closely with seasoned professionals in this space, including your manager. In addition, you'll have opportunities to share ideas and insights with a number of talented people nationwide. You'll find our leaders open to input and feedback around strategy and overall direction.

Top rated organization
Because we spend so little to gain so much, The Trust for Public Land is one of the country's top-rated nonprofit organizations. Our skill at pooling many funding sources allows us to conserve $4 worth of land for every $1 donated. A couple of examples:
  • The American Institute of Philanthropy gives The Trust for Public Land an "A for efficiency" for putting 84% towards program costs while generally spending only $9 to raise $100.
  • Forbes Magazine gives us high marks for fundraising efficiency and charitable commitment, in our entry on their list of "The 200 Largest U.S. Charities."
Excellent compensation
In addition to a competitive salary we offer comprehensive benefits, including health, dental, vision and prescription plans; generous paid time off; flexible spending accounts; retirement savings plan; a commuter benefits program; and more.

Pictured above: Located in southeast Los Angeles County, the City of Maywood is the most densely populated city west of the Mississippi. The Trust for Public Land worked with city leaders to double the acreage available for parks here. Maywood city leaders also have pledged to create a $1 million park stewardship fund to finance long-term park maintenance. Below: The Trust for Public Land's Central Coast program encompasses almost 400 miles of coastline, from Santa Cruz to Ventura counties. Since 1985, we have protected more than 35,000 acres throughout the region, including landscapes along the historic Big Sur coast and the biologically rich Gaviota coast in Santa Barbara County.

Keys to Success

In addition to your technical skill, to truly excel here you will also possess excellent communication and leadership skills. We’re looking for a professional who can navigate user complaints diplomatically, while also being able to solve challenging technology issues related to hardware and software. You’ll leverage your strong organizational skills to keep an eye on the ticketing system and ensure every issue is handled quickly and efficiently. Continuous improvement is also a key focus of this role, and your ability to recognize areas for enhancements and improvements will be critical to your success. 

We are growing and evolving as an organization, and one of our biggest ticket demands is around hiring. We get a lot of requests for new users which will include setting up new accounts and equipment.

You’ll know you’ve found success in this role when you’ve met some key metrics that will include goals such as a reduction in the number of tickets and in response times; and new technology implementations, standards and policies that improve overall operations.

 


 

About Us

At the Trust for Public Land, we don't just save land -- we save land for people to enjoy, from neighborhood parks to national parks.

Spending time in nature -- days, hours, or just a few minutes -- enriches our lives. It makes us feel rejuvenated. Healthier. Happier.

Our mission is to create parks and protect land for people, ensuring healthy, livable communities for generations to come. Every park, playground, and public space we create is an open invitation to explore, wonder, discover, and play. We're proud to say that we've been connecting communities to the outdoors -- and to each other --since 1972. Today, millions of Americans live within a 10-minute walk of a park or natural area we helped create, and countless more visit every year.

Our core beliefs:
  • A relationship between people and nature is critical for healthy people and a healthy landscape. 
  • Close-to-home parks and nature are essential. 
  • Conservation should encompass all landscapes, from city to wilderness. 
  • The more the whole community participates in the process, the better the results. 
  • Equity and fairness matter. 
The Trust For Public Land is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at jkrause@dtoolbox.com.
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